10 Reasons Why

Reasons to choose us - 10 Reasons Why

At Astoria Air Ambulance, patients are our number one priority, which means we will be with you every step of the way to coordinate even the most intricate care details. You can count on patient-centered service from start to finish. We are here when moments matter, which means being available to you 24/7. Our expert team manages all the details to ensure that patients have a comfortable, seamless, and most importantly safe medical transfer. In more detail, here are the top 10 reasons to choose Astoria Air Ambulance…

1. Accessible

Because our top priority is our patients, our team is here when you need us and ready when you are. Our operations run 24 hours, 7 days a week, every day of the year. Our coordination and dispatch team works 24/7, so we are available to you at any time if you have any questions, big or small, and are available to give you a quote.

2. Experience

We utilize clinicians who have years of experience in critical care settings and have worked with over 5,000 healthcare facilities across the country. They are certified flight registered nurses that are also certified in basic life support, advanced cardiac life support, pediatric advanced life support, cardiopulmonary resuscitation, and most importantly they are certified flight paramedics.

3. Bedside-to-bedside

We serve our patients from start to finish, that’s why the same Critical Care medical team will be with the patient from the original healthcare facility to the receiving healthcare facility, bedside-to-bedside, escorting the patient safely to and from the airport in a ground ambulance. At Advantage Air Ambulance, we believe bedside-to-bedside service is critical to making the patients transfer as smooth as possible.

4. It’s all in the details

We handle every last detail of the patients’ medical transfer. Our patient advocates handle the details of the insurance process. Our Flight Coordination Team will arrange both air and ground transportation and provide a detailed itinerary for the entire transport. We utilize clinicians who communicate with the healthcare professionals at the current healthcare facility and the healthcare professionals at the destination facility, put together a personalized in-flight care plan from all of the patient’s medical records.

5. Advocacy for all patients

At Astoria Air Ambulance, we dedicate an insurance advocate to every patient. This advocate communicates with the patient’s insurance company to verify eligibility, identify any additional coverage and handle the flight pre-authorizations to minimize patients’ out-of-pocket expenses.

6. Fleet

Our aviation partners have a fleet of medically configured aircraft which are called air ambulances. These medically configured aircrafts deliver faster airspeed, longer flight range, and higher altitude capability for smoother flights. An air ambulance may also be referred to as a “jet ICU” because we are able to provide care with equipment and medication comparable to an ICU. These jets fly both domestically and internationally and will always be flown by a team of two-experienced pilots.

7. Clinicians

The same Critical Care medical team remains with the patient from start to finish. The clinicians always receive a detailed nurse-to-nurse medical briefing at the sending facility, escort the patient safely to the airport in a ground ambulance, monitor patient in flight and on ground ambulance to receiving facility, provide care with equipment and medication comparable to an ICU, and present a full medical report to accepting healthcare professionals.

8. Valuing our patients

Our top focus is our patients. At the end of the day, what matters most is making sure patients get the best care possible, as quickly as possible. That’s where we excel. With our highly trained team of coordinators, dispatchers, aviation partners, clinicians and patient advocates, we are able to give the best service possible.

9. Safety

At Astoria Air Ambulance our top focus is patients, which means patient safety is our number one priority. With experienced pilots, certified Critical Care medical team, and our aviation partners fleet of medically configured aircraft comparable to an ICU, you are safe in our hands. The Astoria Air Ambulance team is very detail oriented, which we believe is crucial to eliminating any risks, hazards, or complications.

10. Comfort

Delivering exceptional service includes a safe, easy, and comfortable medical transfer. We do this by having high quality patient care, having the same Critical Care team with the patient beside-to-bedside, our aviation partners fleet of medically configured jets, and at no additional cost patients can have a companion passenger travel with them at no additional cost.

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Free Quote

When requesting a quote, it is helpful to have the following information: Patient’s current location and where the patient would like to be transported to
  • Current medical condition
  • Why you need an air ambulance
  • Patient’s insurance information

Get in touch

Please fill out the form below to connect with a flight coordinator, and we’ll be in touch shortly to assist you further.